Project Health
On Track
Smooth Sailing - everything’s moving along as expected.
A few bumps in the road - some attention or quick decisions needed. We have a plan to get back on track!
We’ve hit a snag - there are blockers slowing things down, but we're already clearing a path forward.
Hours Used
/
Tracking Nicely
Drifting off Course
Project Phase
Information Architecture
Interface Design
Website Development
Beta
Launch
Information Architecture
Interface Design
Website Development
Beta
Launch
Information Architecture
Interface Design
Website Development
Beta
Launch
Account + Strategy Lead
Developer
Project & Operations Lead
Senior UX/UI Designer
Junior Designer
Yes! Just email adam@socialdesignhouse.com and we’ll find a time that works.
Absolutely — from CRMs to booking systems, we’ve got you covered.
Yes — we offer ongoing marketing and design support to help you launch and grow.
Definitely. We specialize in connecting your website to the tools that keep your business running—CRMs, ERPs, marketing automation, booking systems, and more. Whether it’s HubSpot, Salesforce, or something proprietary, we’ll plan and implement the right API integrations so everything works together smoothly.
Definitely. We love ongoing relationships and helping brands evolve.
Absolutely. We can set up a training session for your team.
Email billing@socialdesignhouse.com and we’ll update it securely.
The easiest way is through Figma. Please keep feedback in one place so nothing gets lost, have only one team member comment, and be as specific as you can — the more detail, the better we can nail it.
We’ll provide a quick video walkthrough or PDF guide so you can easily make changes.
Please check your proposal for revisions included in each phase. You can find your proposal linked above. Additional rounds can be added if needed at our hourly rate.
High-resolution JPG or PNG for images, and vector files (AI, EPS, or SVG) for logos.
We understand things happen! If payment is late, we’ll reach out to set a new due date. Work may be paused if payments remain overdue.
No problem — we’ll let you know before we go over your included rounds so you can decide whether to add more.
We understand life happens! Just let us know as soon as possible. We’ll work with you to reschedule, update your timeline, and discuss reactivation fees.
We accept Card, ACH Debit, Bank Transfer (ACH Credit Transfer and Wire), and Check.
We respond within 24 hours during regular business hours M-F, 9:00 AM - 5:00 PM EST.
Invoices are typically sent monthly or per milestone, as outlined in your agreement. Your initial invoice includes a down payment and receipt is required in order for the project to officially start.
You can always find the most up-to-date version of your timeline in the client portal → Project Calendar. We’ll also give you a heads-up in our regular updates if anything shifts.
We primarily use Teamwork for project communication, plus email for formal updates.
Your main point of contact is Adam Phillips (Account & Strategy Lead). He’ll route your request to the right person on our team.
