





Project Health
On Track
Smooth Sailing - everything’s moving along as expected.
A few bumps in the road - some attention or quick decisions needed. We have a plan to get back on track!
We’ve hit a snag - there are blockers slowing things down, but we're already clearing a path forward.
Hours Used
/
Tracking Nicely
Drifting off Course
Project Phase
Kickoff
Brand Identity
Website Design
Website Development
Kickoff
Brand Identity
Website Design
Website Development
Kickoff
Brand Identity
Website Design
Website Development

Account + Strategy Lead

Founder + Creative Director

Project & Operations Lead

Junior Designer

Senior Brand Designer
Yes! Just email adam@socialdesignhouse.com and we’ll find a time that works.

Absolutely. We can set up a training session for your team.

Email billing@socialdesignhouse.com and we’ll update it securely.

We primarily use Google Drive, but can accept files from whatever file sharing program works for you.

High-resolution JPG or PNG for images, and vector files (AI, EPS, or SVG) for logos.

Invoices are typically sent monthly or per milestone, as outlined in your agreement. Your initial invoice includes a down payment and receipt is required in order for the project to officially start.

Absolutely. When we launch, your pages, layouts, and content are all in place—optimized, tested, and ready for visitors. We take care of page setup, formatting, and internal linking so you start with a complete, fully functioning site that reflects your brand from day one.

Absolutely — that’s always our goal. We build every site so your team can easily manage and update content without touching code. You’ll be able to edit pages, add blog posts, swap photos, or update calls-to-action right from your CMS. We’ll also provide a walkthrough or training session so your team feels fully confident managing the site day to day. The SDH team also excels in ongoing support partnerships with many of our clients.

We primarily use Teamwork for project communication, plus email for formal updates.

We respond within 24 hours during regular business hours M-F, 9:00 AM - 5:00 PM EST.

Regular security updates, plugin/theme updates, backups, and basic performance checks.

We accept Card, ACH Debit, Bank Transfer (ACH Credit Transfer and Wire), and Check.

Answer Engine Optimization (AEO) is the practice of structuring your website content so AI systems like ChatGPT, Google's AI Overviews, and Perplexity can accurately understand and cite your brand. As more customers use AI tools for research and recommendations, AEO determines whether your business shows up in those conversations. Webflow builds AEO tools directly into the platform.
