Greensboro History Museum Logo

Greensboro History Museum

Web Design

Web Development

Analytics

Greensboro History Museum is North Carolina’s oldest and largest city history museum. As its 100th anniversary approached, the team recognized it was time for the Museum’s web presence to more accurately reflect its legacy and support the essential cultural happenings within its walls.

Greensboro History Museum home page on a laptop

Challenge

When the Greensboro History Museum team approached Social Design House about a website redesign, they knew their current site was overdue for a refresh. The real challenge lay in capturing the Museum’s role as both a cultural cornerstone for locals and a must-see destination for visitors.

Solution

We partnered closely with the Greensboro team around two key pillars: story and structure.

The new site tells the Museum’s story through carefully curated visuals and concise, compelling language. Drawing from the Museum’s vast archives, SDH wove imagery throughout the design to celebrate Greensboro’s history and position the Museum as a living resource that connects the community to its roots.

Structurally, the previous site lacked a clear hierarchy. Through collaborative sitemapping and interactive wireframing, we built a navigation system that serves every visitor, whether exploring the Archives, planning a visit, booking a field trip, or becoming a member.

Together, these improvements created a modern, easy-to-manage site ready to carry the Museum into its next century. 

Engagement Length
9 months
Organization Size
10+ employees
Organization Type
Museum

96%

mobile accessibility score

275+

posts migrated from archives subdomain

5%

reduction in bounce rate in 90 days after launch
Connecting a community to its shared history through engaging experiences.
A screenshot of the current exhibitions slider on Greensboro History Museum's site
A list of 3 events from Greensboro History Museum's website
A hand holding a phone with Greensboro History Museum's site on it
Screenshot of the latest news section on Greensboro History Museum's website
A card from Greensboro History Museum website with a woman looking at a table and a blue arrow that says "View Collections"
A card from Greensboro History Museum website with 2 people in a library and an orange arrow that says "Search the Archives"
An online presence honoring a century of work and empowering the next.
Aligning Structure Before Style

Wireframes are where clarity begins. We organize content, hierarchy, and flow before design so everyone is aligned on structure, purpose, and user journey.

A collage of Greensboro History Museum's website wireframes
Greensboro History Musuem website menu on desktop
Cutting room floor
An early version of the home page hero for Greensboro History Museum's website
An early version of Greensboro History Museum's website drop down menu
Screenshot of Greensboro History Museum's old website

Before

Screenshot of Greensboro History Museum's new website

After

Technical Breakdown
  • Powered by the WordPress Content Management System
  • Turn-key hosting service and CDN
  • Data migration and redesign of hundreds of posts from the Archives subdomain
  • 8 unique custom content types with custom themes and data fields
  • MailChimp, Events Calendar & Eventbrite integration
  • GA4 integration
  • Ongoing WordPress updates and support

Next Project

Let’s build something amazing. Together.
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Chelsea Pagliuca
Amanda Mangiarelli
Taylor Foxx
Ben Visser
Jesse Shoffstall
Adam Phillips